Avoid These Veteran Storytelling Mistakes

Preserving the stories of those who served is a sacred responsibility. But even with the best intentions, many efforts to capture veteran stories fall short of truly honoring their experiences. Are you making these common, yet easily avoidable, mistakes that can diminish the impact and authenticity of your project?

Key Takeaways

  • Don’t lead veterans with specific questions about combat; instead, use open-ended prompts like “Tell me about your most memorable experience” to encourage them to share what’s most important.
  • Prioritize high-quality audio recording using a tool like Adobe Audition to ensure clear and listenable recordings for future generations.
  • Always obtain explicit written consent from the veteran regarding how their story will be used and shared, outlining the specific platforms and potential audiences.

1. Neglecting Pre-Interview Preparation

Failing to adequately prepare before interviewing a veteran is a significant error. It’s not just about having a list of questions; it’s about understanding the context of their service. Research the specific conflicts, units, and time periods relevant to their experience. Knowing the basics allows you to ask more informed and insightful follow-up questions.

Pro Tip: Visit the National Archives website and explore their resources on military history. Familiarize yourself with common military jargon and acronyms to avoid confusion during the interview. I once interviewed a Vietnam veteran who kept referring to “the DMZ,” and because I hadn’t done my homework, I didn’t fully grasp the significance of that location until after the fact.

2. Asking Leading Questions

The goal is to capture the veteran’s authentic narrative, not to steer them toward a specific answer. Avoid questions that suggest a particular viewpoint or emotion. For example, instead of asking, “Were you scared when you went into combat?” try, “Tell me about your experiences during combat.” The latter allows the veteran to express their feelings in their own words, without feeling pressured to conform to your expectations.

Common Mistake: Focusing solely on combat experiences. A veteran’s service encompasses much more than just fighting. Ask about their training, their relationships with fellow service members, their experiences adjusting to civilian life, and the impact of their service on their personal growth. Their story is multifaceted, so your questions should be, too. See how benefits and mentorship play a role in their transition.

3. Poor Audio Quality

Imagine spending hours recording a powerful interview only to discover that the audio is riddled with static, background noise, or muffled voices. This is a common and heartbreaking mistake. Invest in a decent quality external microphone (like a Rode microphone) and learn how to use audio editing software. A clear, crisp recording is essential for preserving the veteran’s story for future generations.

Step-by-Step: Setting up Audio Recording with Audacity

  1. Download and install Audacity, a free and open-source audio recording and editing software.
  2. Connect your external microphone to your computer.
  3. Open Audacity and select your microphone as the recording device in the device toolbar.
  4. Adjust the input level to ensure the audio is loud enough without clipping (distortion). A good target is between -12dB and -6dB.
  5. Record a short test segment and listen back to check the audio quality.
  6. During the interview, monitor the audio levels to prevent clipping and minimize background noise.
  7. After recording, use Audacity’s noise reduction tool to remove any unwanted background noise. Select a section of the recording with only noise, go to Effect > Noise Reduction, and click “Get Noise Profile.” Then, select the entire recording and apply the noise reduction effect.
  8. Export the final recording as a high-quality WAV file (16-bit, 44.1 kHz).

Pro Tip: Always record in a quiet environment, free from distractions. Turn off any electronic devices that might cause interference. Consider using a pop filter to reduce plosives (those harsh “p” and “b” sounds).

4. Failing to Establish Rapport

Interviewing a veteran is not like conducting a business transaction. It requires building trust and establishing a genuine connection. Take the time to get to know the veteran before diving into the interview. Share a bit about yourself and your reasons for wanting to record their story. Show empathy and respect for their experiences. Remember, they are sharing a deeply personal part of themselves with you.

Common Mistake: Rushing the interview. Don’t try to cram too much into a single session. Allow the veteran to set the pace. If they need to take a break or pause to collect their thoughts, respect their wishes. The goal is to create a comfortable and supportive environment where they feel safe sharing their story.

5. Neglecting Legal and Ethical Considerations

Before you even think about recording, obtain informed consent from the veteran. Explain how their story will be used, who will have access to it, and whether it will be shared publicly. Provide them with a written consent form that clearly outlines these details. This is not just a legal formality; it’s a matter of respecting their autonomy and protecting their privacy.

Step-by-Step: Creating a Consent Form

  1. Clearly state the purpose of the interview and how the recording will be used (e.g., archival purposes, public broadcast, educational programs).
  2. Specify who will have access to the recording (e.g., researchers, family members, the general public).
  3. Outline the veteran’s rights, including the right to review the recording, request edits, and withdraw their consent at any time.
  4. Include a section where the veteran can specify any restrictions on the use of their story (e.g., prohibiting its use in political campaigns).
  5. Provide contact information for yourself or the organization conducting the interview.
  6. Include a signature line for the veteran and a date.

Pro Tip: Consult with an attorney to ensure your consent form complies with all applicable laws and regulations, especially concerning privacy and intellectual property. We had a case last year where a project almost got tied up in court because the consent form was too vague.

Common Pitfalls in Veteran Storytelling
Oversimplifying Experiences

82%

Focusing on Trauma Only

68%

Lack of Context Provided

55%

Using Jargon Excessively

40%

Ignoring Individual Voices

32%

6. Insufficient Documentation

A recorded interview is valuable, but it’s even more powerful when accompanied by supporting documentation. Gather photographs, letters, military records, and other artifacts that can help to contextualize the veteran’s story. These materials can add depth and richness to the narrative and provide valuable insights for researchers and future generations. You might also be interested in the future of veteran stories.

Common Mistake: Failing to properly label and organize your materials. Use a consistent naming convention for your audio files and documents. Create a detailed inventory of all materials, including descriptions, dates, and sources. This will make it much easier to locate and retrieve specific items in the future.

7. Ignoring Post-Interview Follow-Up

The interview is not the end of the process. Follow up with the veteran after the interview to thank them for their time and offer them an opportunity to review the recording. Ask if they have any additional information or corrections they would like to add. This shows respect for their contribution and ensures the accuracy of the final product.

Pro Tip: Offer the veteran a copy of the recording and any supporting documents you have collected. This allows them to share their story with family and friends and preserve it for their own personal archives.

8. Lack of Accessibility

What good is a powerful story if nobody can access it? Make sure your recordings are accessible to people with disabilities. Provide transcripts for the hearing impaired and audio descriptions for the visually impaired. Use clear and concise language that is easy to understand. The goal is to make the veteran’s story available to as wide an audience as possible.

Step-by-Step: Creating Transcripts with Otter.ai

  1. Create an account on Otter.ai, a transcription service that uses AI to generate transcripts from audio files.
  2. Upload your audio recording to Otter.ai.
  3. Review the transcript and correct any errors. Otter.ai allows you to easily edit the transcript and sync it with the audio.
  4. Export the transcript in various formats, including text, Word, and PDF.
  5. For enhanced accessibility, add timestamps to the transcript to allow users to easily navigate the audio.

Common Mistake: Overlooking the metadata. Add descriptive metadata to your audio files and transcripts, including the veteran’s name, rank, unit, dates of service, and a brief summary of the interview. This will make it easier for people to find and use the materials.

9. Not Sharing the Stories

Capturing veteran stories is a noble endeavor, but it’s only half the battle. The real impact comes from sharing these stories with the world. Create a website, podcast, or documentary to showcase the interviews. Partner with local schools, libraries, and museums to reach a wider audience. The more people who hear these stories, the greater the impact they will have. Also, consider why authenticity beats embellishment.

Pro Tip: Submit the interviews to the Veterans History Project at the Library of Congress. This ensures that the stories will be preserved for future generations and made available to researchers and the public.

10. Forgetting the Human Element

Above all, remember that you are dealing with real people who have experienced extraordinary things. Treat them with respect, dignity, and compassion. Listen attentively to their stories, even if they are difficult or uncomfortable to hear. Acknowledge their sacrifices and honor their service. By doing so, you will not only preserve their stories but also help them to heal and find closure. Here’s what nobody tells you: sometimes, just listening is the most important thing you can do.

Avoiding these common mistakes will ensure that your efforts to capture and preserve veteran stories are both meaningful and impactful. By prioritizing preparation, empathy, and ethical considerations, you can create a lasting tribute to the men and women who have served our country. This isn’t just about recording history; it’s about honoring the human experience. You can also read more about if we are ready for the future of these stories.

What if a veteran is hesitant to share their story?

Respect their boundaries. Don’t pressure them to talk about anything they’re not comfortable with. Let them know that their story is valuable, even if they only share a small part of it.

How do I handle conflicting accounts of events?

Acknowledge the discrepancies but avoid taking sides. Focus on capturing each individual’s perspective and experience. It’s not about finding the “truth” but about preserving different viewpoints.

What if the veteran becomes emotional during the interview?

Offer them a moment to compose themselves. Provide a glass of water and a quiet space. Let them know that it’s okay to take a break or stop the interview altogether if they need to.

Can I edit the interview recording?

Only with the veteran’s explicit consent. Make sure they understand what changes you are making and why. The goal is to preserve the integrity of their story, not to alter it to fit your own agenda.

How can I promote my veteran stories project?

Use social media, local media outlets, and community events to raise awareness. Partner with veteran organizations and historical societies to reach a wider audience. Consider applying for grants or funding to support your project.

The most important thing you can do when working with veterans is to listen with an open heart and a respectful mind. Their stories are a gift, and it’s our responsibility to preserve them with care and integrity. Take the time to learn from their experiences, and share those lessons with others. By doing so, we can honor their service and create a more understanding and compassionate world.

Alexander Burch

Veterans Affairs Policy Analyst Certified Veterans Advocate (CVA)

Alexander Burch is a leading Veterans Affairs Policy Analyst with over twelve years of experience advocating for the well-being of veterans. He currently serves as a senior advisor at the Valor Institute, specializing in transitional support programs for returning service members. Mr. Burch previously held a key role at the National Veterans Advocacy League, where he spearheaded initiatives to improve access to mental healthcare services. His expertise encompasses policy development, program implementation, and direct advocacy. Notably, he led the team that successfully lobbied for the passage of the Veterans Healthcare Enhancement Act of 2020, significantly expanding access to critical medical resources.